NYC Business Express Service Team (BEST)

Save Time and Money with the NYC Business Express Service Team (BEST)

Through education and advocacy, NYC BEST will help you launch and operate your small business storefront with limited delay.

Navigate Licenses and Permits Faster

Understand city rules and requirements
Guidance on various government licenses and permits
Streamline interactions with city agencies

Avoid/Reduce Fines and Violations

Target issues to prepare for inspections
On-site walkthroughs at brick-and-mortar business to provide regulatory education
Understand violations you've received and how to address them

We will connect you with the appropriate city agencies to ensure a streamlined process for opening and operating your brick-and-mortar business.

Our relationships with city and state regulatory agencies and utilities make the difference. NYC BEST is your one-stop resource for working with the following:

Fire Department of the City of New York (FDNY)
NYC Department of Buildings (DOB)
NYC Department of Consumer & Worker Protection (DCWP)
NYC Department of Environmental Protection (DEP)
NYC Department of Health & Mental Hygiene (DOHMH)
NYC Department of Sanitation (DSNY)
NYS Department of Agriculture & Markets
NYS Liquor Authority
Con Edison
National Grid

Program Details

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How It Works

NYC BEST will come to your brick-and-mortar business or meet with you virtually and provide a customized checklist.

We will not issue violations or fines - we are here to help you understand the rules. The consultation cannot discuss all rules and regulations and cannot exempt your business from the inspection and enforcement processes of city, state, or federal agencies.

Examples of Storefront Businesses We Help

Here are some examples of the types of storefront businesses we help:

Food establishments

Restaurants
Bars
Bodegas/Delis
Cafes
Distilleries
Grocery stores and markets
Pizza and ice cream shops

Personal care

Barbershops
Hair salons
Nail salons

Retail

Apparel
Auto repair shops
Bookstores
Flower shops
Hardware stores
Laundromats and dry cleaners
Pharmacies
Shoe repair

Services

Childcare centers
Tax service business

NYC BEST Bootcamp

NYC BEST partners with various city agencies and community partners to help small business owners understand city rules and regulations through a series of webinars covering the following topics:

Permits, licenses, and application processes
Government resources and incentives
Requirements for building out or renovating a storefront
Working with Con Edison & National Grid
Responding to violations or summonses
Outdoor vending
Waste management

Attend an Upcoming NYC BEST Boot Camp Webinar

NYC BEST Newsletter

The monthly NYC BEST newsletter includes updates on regulatory changes, business resources, and NYC BEST activities.

Check out our past newsletters:

Connect with NYC BEST

Call the SBS hotline at 888-SBS-4NYC (888-727-4692), available Monday–Friday, 9 a.m. to 5 p.m., and ask to be connected with NYC BEST.

Services are available in multiple languages.

Request a Compliance Consultation

Have questions or want to get started?

Call us at 888-SBS-4NYC (888-727-4692), available Monday–Friday, 9 a.m. to 5 p.m.